COVID-19 Support & Resources in Your Community

We are here to help. Many changes are being made to slow the spread of COVID-19 (coronavirus). These changes are necessary and require a great deal of patience from the public. During this time, you are receiving direction to practice social distancing and self-isolate from your city, county, state and federal elected officials. All these changes can be overwhelming, but we are here to help.

My office has compiled a list of links to services and resources being provided during this time. Please review the list and contact our office if you need assistance completing an application – we are here to help. Call us at 562-861-5803 or email us your questions at assemblymember.garcia@assembly.ca.gov

All resources were collected by 7/23/2020. For the most up to date information, check with the source, call or email our office. We are open Monday – Friday, 9 AM – 5 PM.

Table of Contents

  • Health Resources + Resources for Undocumented Individials + Regional Centers + Blood Donations
  • Frequently Asked Questions

 

 

Governor Executive Orders

  • Stay informed on Governor Newsom’s executive orders to confront Covid-19 such as increase funding for social service programs and schools, and protections for renters/homeowners.
  • Read Gov. Newsom's Stay-at-Home order: here. Additionally, read LA County's Safer-at-Home order: here
    • Questions on the definition of "Essential Critical Infrastructure Workers"? Click here
    • Statewide Moratorium on Evictions for those affected by Covid-19, effective until May 31, 2020. Full details here.

 

Legislation to Fight Covid-19 + Stimulus Check Estimator

  • The State Assembly & Senate passed legislation providing $1.1 billion in emergency funding to increase hospital capacity, clean schools and protect the most vulnerable. 
  • Questions on whether you will be receiving a stimulus check? Use the stimulus calculator to get an estimate. Click here
    • For Non-filers, the IRS has shared information pertaining to you, click here.

 

Number of Cases in U.S. & CA

  • Every day, the CDC is provide an update on the total number of Covid-19 cases in the nation and in the state. Stay updated
  • Every day, LA County Public Health shares the total number of Covid-19 cases in LA County, and specifies by city or region. Click here.

 

Employment Support

  • If you have been laid-off or have been reduced hours at work, you may file a Unemployment Insurance claim via edd.ca.gov.
    • If you are a business owners, self-employed, independent contractors, have limited work history, and others not usually eligible for regular state UI benefits who are out of business or services are significantly reduced as a direct result of the pandemic, you may be file a Pandemic Unemployment Assistance (PUA) claim, click here for details.
  • OnwardCA is an initiative of companies, foundations, and humans to get California workers displaced by COVID-19 essential life services and back to work as quickly as possible, click here.
  • If a medical professional says you are unable to work due to having or being exposed to the Coronavirus, you can file a Disability Insurance claim.
  • If your hours have been reduced or your employer has shut down operations due to Coronavirus, you can file an Unemployment Insurance claim.
  • If you are in need of medical coverage, apply for coverage through Covered CA. Due to Coronavirus, special enrollment period has opened. Apply here, you may also be deemed eligible for Medi-Cal with many people facing changes with employment and may now qualify. 
  • If you’re unable to work because you’re caring for a sick or quarantined family member with Coronavirus, you can file a Paid Family Leave claim.
  • If you are working fewer hours because your children’s school is closed and you need to be there for them, you may apply for unemployment insurance.
  • Bartender Emergency Assistance Program: https://www.usbgfoundation.org/beap
  • Need Assistance completing an EDD application, contact the Southeast Los Angeles County Workforce Development Board (SELACO WDB)  by visiting www.selacowdb.com or call 562-402-9336. SELACO works with America's Job Center of California to provide assistance with unemployment, careers, and business services. 

 

Small Business Resources

Small Business Protection Guide - Resources to Keep Your Finances, Employees and Physical Property Safe

Apply here for Small Business Disaster Loan Assistance

Assembly Committee on Jobs, Economic Development, and the Economy - resources website

Considering layoffs? Email Los Angeles County Economic Development Center (LAEDC)

California Chamber of Commerce COVID-19 resources

Interim Guidance for Businesses and Employers: Plan, Prepare and Respond to Coronavirus Disease 2019

Cal/OSHA Guidance on Requirements to Protect Workers from Coronavirus

Businesses can begin applying for FEMA Disaster Assistance while we await a disaster declaration to release these funds. Information about the program and how to apply can be found here:

Facebook Small Business Grants Program

More Useful Small Business Resources here:

USA.gov - For updated information from the federal government and to speak to representatives who can answer questions, click HERE

LA County Disaster Help for Business Owners 

Small Business Finance Center:

Bell Gardens Business & Resident Grants Now Available, click here

Covered California for Small Business Works to Help Struggling Businesses Keep Employees Covered During the COVID-19 Pandemic

  • Covered California for Small Business will allow small businesses an additional 30-day grace period to make their premium payments for the months of April and May.
  • Employers interested in the program will be able to defer up to 75 percent of their premium payments for April and May in an effort to keep thousands of small business employees insured during the current health care crisis.
  • More info, here.

Utilities

SoCal Edison

To help with financial challenges due to COVID-19, we are temporarily suspending disconnections for customers unable to pay their bill. If you need help, visit: sce.com/billhelp. More info here.

SoCal Gas

Suspension of service disconnections to customers having a hard time paying their bill.

Loans and Mortgages

  • On April 23, 2020, Governor Newsom issued an executive order to stop debt collectors from garnishing any COVID-related relief. This includes federal, state, or local relief, including the Recovery Rebates under the CARES Act. Funds may still be garnished to pay for child support, family support, spousal support, or criminal restitution for victims.
  • Federal student loan payments can be deferred for 60 days and interest rates will temporarily be reduced to 0%. More info here.
    • More info on federal loans via FedLoan Serving, click here.
  • Banks and creditors are assisting customers on individual circumstances. Contact your creditor directly. This applies to loans or credit products such as credit cards, car loans, residential mortgages, small business loans, commercial real estate loans, and student loans. Constituents can also ask their bank to waive overdraft or other checking account fees due to financial hardships created by COVID-19. More info here.
  • Credit Unions Offering assistance for their members, click here. To see how else Credit Unions are helping their members, click here.

 

  • Governor Newsom secured support from Citigroup, JPMorgan Chase, U.S. Bank, and Wells Fargo and nearly 200 state-chartered banks, credit unions, and servicers to protect homeowners and consumers.
    • 90-Day grace period for mortgage payments (Bank of America only 30 days), no negative credit impacts resulting from relief, moratorium on initiating foreclosures sales or evictions, and relief from fees and charges. More info here.
  • CA Department of Business Oversight has set-up two webpages regarding updates:
    • Coronavirus Updates, click here
    • Contact info for Financial Institutions who have agreed to Gov. Newsom's requests, click here.
  • U.S. Department of Housing and Urban Development implement 60-Day foreclosure and eviction moratorium on single family homeowners. More info here.
  • Federal Housing Financing Agency 
    • Mortgage Help for Homeowners Affected by Covid-19, click here.
    • Mortgage Forbearance for Multifamily Property Owners If All Evictions for Renters are Suspended, click here.
      • Fannie Mae announcement, click here, also applies to Freddie Mac. 

Food Banks

Pandemic EBT, click here for details.

  • Due to Coronavirus (COVID-19), children who are eligible for free or reduced-price meals at school will get extra food benefits. These food benefits are called Pandemic EBT or P-EBT benefits. P-EBT benefits help families in California buy food when schools are closed because of the coronavirus emergency.
  • Families will get up to $365 per eligible child on their P-EBT card to use on food and groceries.
  • Families with children who get CalFresh, Medi-Cal or Foster Care benefits do not need to apply. Most will get their P-EBT card in the mail during the month of May. P-EBT cards will begin arriving in May, 2020.
  • Families with children who are eligible for free or reduced-price meals and who do not get their P-EBT card in the mail, must apply online before June 30, 2020. The online application is available by visiting: www.ca.p-ebt.org/en/.

Heart of Compassion

  • Food Distribution times:
    • Tuesdays, 11 AM - 12:30 PM
    • Wednesdays, 12 PM - 1:30 PM
  • 1200 W Mines Ave., Montebello, CA 90640 
  • 323-727-7997

Food Help @ Downey First Christian Church

  • Food Distribution: Saturdays, 9 AM - 12 PM
  • 10900 La Reina, Downey, CA 90241
  • 562-862-2438

Mexican American Opportunity Foundation

  • Food Distribution: Thursday, 9 AM - 12 PM
  • 401 N. Garfield Ave., Montebello, CA 90640

Food Pantry - LAX

  • 355 East Beach Street (Between – LaBrea and Centinela Streets), South Gate, CA, 90280.
  • Phone: (310)677-5597.

Hawaiian Gardens Food Bank

  • 21411 Norwalk Boulevard, Hawaiian Gardens, CA, 90716.
  • Phone: (562)860-9097

CA Academy of Nutrition and Dietetics have tips on how to store food and healthy eating habits. Click here.

ASPCA, in collaboration with L.A. Regional Food Bank, provides pet food distribution at the San Gabriel Valley Family Center.

Meals for Seniors(interactive map)

  • Please review your city meal programs (below) or find a location here.
  • With California’s 65-and-older population expected to grow to 8.6 million people by 2030, Governor Gavin Newsom issued an executive order calling for the creation of a Master Plan for Aging to serve as a blueprint for state and local government, private sector, and philanthropy to implement strategies and partnerships that promote healthy aging and prepare the state for the coming demographic changes.

    • Get involved, help someone get grocers, medicine or a community connection, visit: www.engageca.org/ 

 

Census

The census is available online.

 

Cities in Our District + Eviction Protections
Statewide Moratorium on Evictions for those affected by Covid-19, extended until Septemberr 30, 2020. Full details here.

Additionally, the LA County Department of Consumer and Business Affairs set-up a website to summarize tenant protections including a temporary eviction moratorium until September 30, 2020, click here. A template letter is available for you to notify your landlord shall you find yourself not being able to pay rent due to Covid-19, click here.

California Courts will follow the new Judicial Council Emergency Order to assist Residential and Commercial tenants. Click here

Artesia

  • All city events suspended and facilities closed.
  • Temporary Eviction Moratorium for residential and commercial tenants affected by Covid-19, extended until July 31, click here for more details.
  • City providing essential services via phone (562)865-6262.
  • Summer Grab n' Go Nutrition Program for youth 18 years or younger, more info here.
    • Artesia Park - 18750 Clarkdale Ave, Artesia, CA 90701
      • Every Wednesday from 11 AM - 12 PM between June 17 - August 19
    • AJ Padelford Park - 16912 Clarkdale Ave, Artesia, CA 90701
      • Every Thursday from 11 AM - 12 PM between June 11 - August 20
  • Meals for seniors, pick up at Albert O. Little Community Center (562)860-3361.
  • Updates at cityofartesia.us or (562)865-6262.

Bellflower

  • All events and programs suspended
  • Meals for seniors at Paramount Senior Center, reservations 24 hours in advance required (562)806-5400.
  • Free breakfast for youth 18 years or younger at Ford Park from 9 AM - 10:30 AM Monday through Friday, starting June 15. 
  • City Hall open for essential meetings through appointments (562)804-1424.
  • Updates at https://www.bellflower.org/ or (562)804-1442

Bell Gardens

  • All city events and programs suspended.
  • Temporary Eviction Moratorium for residential and commercial tenants affected by Covid-19, effective until October 31. 
  • Meals for seniors available at Human Services Association (6722 Clara Street) or call (562)334-1779. Seniors over 60 years of age can receive delivery two times per week. Must reserve lunch a day in advance.
  • Meads for children 1 - 18 years old can get free meals Monday - Friday from 3 PM - 4 PM through the City's Supper Program. Call 562-806-7650 for more info or click here. Locations:
    • Veterans Park - 6662 Loveland St.
    • John Anson Ford Park - 8000 Park Lane
    • Neighborhood Youth Center - 5856 Ludell St.
  • Updates at bellgardens.org or (562)806-7700.
  • Bell Gardens Business & Resident Grants Now Available, click here
  • Emergency Residential Rental Assistance, click here to apply, deadline July 29, 2020 at 5:00 PM.

Cerritos

  • All events and programs suspended.
  • City Hall open for essential business, by appointment, call (562)860-0311.
  • Meals for seniors call (562)916-8550.
  • Updates at Cerritos.us or (562)860-0311.

Commerce

  • All events suspended and city facilities closed.
  • Temporary Eviction Moratorium for residential and commercial tenants affected by Covid-19, effective until emergency declaration is lifted, click here
  • Meal Opportunities

    • Starting June 15, 2020, Healthy Summer Meals will provide breakfast & lunch meals. Call 323-722-4805 ext. 2385 for more details or click here.

      • For kids, 1- 18 years old.

      • Meal time: 10:30 AM - 12:00 PM at Bandini Park - 4725 Astor Ave., Commerce, CA 90040

    • Monthly food program for qualifying seniors 60 & older every 2nd Wednesday of the month at the Senior Center (2555 Commerce Way, Commerce, CA 90040). Sign up for CSFP program with the L.A. Food Bank at 323-234-3030, ext. 170.

    • Home-delivered meals once a week for homebound residents ages 60 & older. Sign up with the Human Services Association at 562-806-5400, ext. 272, 273 or 245.

    • Monthly food program for qualifying families, seniors, and individuals every 3rd Thursday of the month at the Warehouse (5625 Jillson St., Commerce, CA 90040). Information or sign up for TEFAP program with the Commerce Social Services Division at 323-722-4805, ext. 2284, or 2385.

  • Updates at http://ci.commerce.ca.us/ or call (323) 887-4462.

Downey

  • All events and programs suspended.
  • Temporary Eviction Moratorium for residential and commercial tenants affected by Covid-19, more info here.
  • Meal pick-up for seniors @ Barbara J. Riley Senior Center 11am - 12pm. Reservations must be made 24 hours in advance, call (562)862-8800; transit available.
  • Updates at https://www.downeyca.org/residents/coronavirusinfo or (562)869-7331.

Montebello

  • Events and programs suspended. Montebello Community Hotline: (323) 887-4540, Monday- Sunday from 8am-5pm. Meals for Seniors available via registration into the Congregate Meal Program, where participants pick-up meals Wednesday at 11 AM, call 626-960-2995 or click here
    • Parking citations for street sweeping in the city have been suspended until further notice.
    • Bus operations have been temporarily shut down. Fiesta taxi van services will be used in order to continue minimal interaction with passengers during this pandemic. For route schedules, please visit www.ridembl.com
  • Free Summer Meal Program for Kids! Lunch and a Snack for youth ages 18 and under, from June 29 - August 28, 2020. Call 323-887-4540 for more details or click here.
    • Montebello City Park from 12 PM - 1 PM, 201 S. Taylor Ave.
    • Reggie Rodriguez Park  from 12:30 - 1:30 PM, 200 W. Mines Ave.
    • Grant Rea Park from 12:30 - 1:30 PM, 600 N. Rea Dr.
    • Chet Holifield Park from 11:15 AM - 12:15 PM, 10+0 S. Greenwood Ave.
  • Updates at cityofmontebello.com or (323)887-1200.

Norwalk

  • All events and programs suspended through April 30, any questions on City operations? Call 562-929-5760, Monday through Friday, 8am - 8 pm. 
  • Meals for seniors, sign up at (562)929-5580.
    • Distribution at Norwalk Social Services Center (4040 San Antonio Drive). Delivery available.
  • Summer Lunch Program from July 7 - August 8 between 12:30 PM - 1:30 PM, Tuesday - Saturday. 
    • Gerdes Park - 14700 Gridley Rd.
    • Hermosillo Park - 11959 162nd Street
    • Norwalk Park - 13000 Clarkdale Ave.
  • Updates at https://www.norwalk.org/ or (562) 929-5700.

Pico Rivera

  • All city events and programs suspended.
  • Temporary Eviction Moratorium for residential and commercial tenants affected by Covid-19, effective March 16 - May 31or until Governor Newsom's order is suspended or extended. Click here for more details. 
  • Meals to-go for seniors Monday/Wednesday @ Senior Center (9200 Mines Ave) 11 AM – 12:30 PM.
    • Delivery is possible for seniors over 65 years old – call (562) 801-4844 to register.
    • Senior Caseworkers available by phone appointment only, call (562)948-4844.
  • Free Summer Meal Program for youth 18 years or younger, Monday through Friday from 12:30 - 2:30 PM beginning June 15. 
    • Pico Park - 9528 Beverly Blvd.
    • Smith Park - 6016 Rosemead Blvd.
    • Rivera Park - 9530 Shade Lane
    • Rio Hondo Park - 8421 San Luis Potosi Place 
  • Updates at pico-rivera.org or (562)942-2000.

 

“Flattening The Curve” (articles)

Here are a couple of great articles I've read on flattening the curve.

 

Health Resources (daily updates)

 

  • Undocumented Individuals
    • Disaster Relief Assistance for Immigrants (DRAI) - California is providing one-time state-funded disaster relief assistance to undocumented adults who are ineligible for other forms of assistance, including assistance under the Coronavirus Aid, Relief, and Economic Security (CARES) Act and pandemic unemployment benefits, because of their immigration status. This state funding is expected to reach about 150,000 undocumented adults. More info here, if you are from LA County call:

      • Coalition for Humane Immigrant Rights - CHIRLA at 213-201-8700 or 213-395-9547

      • Central American Resource Center - CARECEN at 213-315-2659

      • Asian Americans Advancing Justice at 213-241-8880

    • LA County Immigrant Affairs Office has a variety of services and information, included below. If you have questions, please contact them at oia.lacounty.gov or call 800-593-8222.
      • Question on discrimination, disability, wage theft, paid leave, and other employment matters? Contact the Employment Rights Attorney Office at 323- 939-0506 x415
      • Call to inquire on eligibility for disability or paid famly leave? People without social security may be eligible if you can prove that your recent paystub paid into these benefits and are affected by Covid-19.
      • If uninsured, MyHealthLA is the plan for undocumented and documented individuals
        • If you want to access county funded health program, call 844-744-6452 for enrollment. Program is locally funded and will also not count against you for Covid-19 or other services with regards to public charge.

Internet Providers

CPUC has ensured all essential utility services remain connected and all late fees are waived.

AT&T

Comcast

Frontier

Spectrum

Earthlink

Viasat

Hughesnet

Cox

Sprint

  • Providing Unlimited data for 60 days to customers with metered data plans (effective 3/18).
  • Giving 20 GB of free mobile hotspot to customers with hotspot-capable devices (effective 3/18).
  • Waiving per-minute toll charges for international long-distance calls from the U.S. to CDC- defined Level 3 countries (effective 3/17).
  • Visit the Sprint "Coronavirus (COVID-19) News for Sprint Customers" webpage

T-Mobile

  • All plans now have unlimited data for 60 days to stay connected with friends.
  • Continuing to work with customers on a case-by-case basis to manage account issues. They do not have an offer available for 60 days of free service and encourage consumers to be cautious of social media posts that may include fraudulent numbers.
  • Visit the T-Mobile "Update on COVID-19 Response" webpage

Verizon

TruConnect

  • Offering low-income individuals with with a free Android smartphone, unlimited voice minutes, unlimited texting, and up to 8 GB of data - all at no cost. To apply and read details, click here

School Districts

For most current information, check district website. Also, State Superintendent announced the "CA Meals for Kids" App, click here for more info.

ABCUSD 

  • Schools closed for the rest of the 2019 - 2020 Academic Year, click here for full details. 
  • Grab-and-Go breakfast for youth 18 years or younger every Tuesday from 7:30 AM - 9:00 AM at Melbourne Elementary, Niemes Elementary, Artesia High School, and the District Office Central Kitchen (12255 Cuesta Drive, Cerritos)
  • Updates at www.abcusd.us or call (562)926-5566.

Bellflower USD

  • Schools closed for the rest of the 2019 - 2020 Academic Year, click here for full details. 
  • No meal service.
  • Updates at https://www.busd.k12.ca.us/ or (562)866-9011.
    • Norwalk-La Mirada Unified School District will provide meals to Bellflower Unified Students, from all school sites with the exception of El Camino which is closed. 
      • Children are required to be present to receive their breakfast and lunch meals which will be provided in one single visit, once a day. 
    • Plans are changing daily with the situation, so visit www.yourchew.com for updates.
    • Bellflower USD has partnered with the Los Cerritos YMCA in Bellflower to provide meals on weekdays between 9 AM - 11 AM
      • Monday, April 6, YMCA will be moving food distribution from the YMCA location to  the Bellflower Unified Nutrition Center.
      • From the YMCA you would go North on Woodruff to Somerset then head East toward McNab. Then take McNab South to Ron Yary Way and head West.  If everyone follows this pattern it will prevent traffic back up onto Alondra Blvd.

Downey USD

  • Schools closed for the rest of the 2019 - 2020 Academic Year, click here for full details. 
    • Pickup meals Monday throughh Thursdayat Carpenter, Downey HS, Gauldin, Imperial, Price, Warren HS, Old River/Stauffer , between 10am - 12:30pm. Until July 16, 2020.
  • Updates at http://www.dusd.net/covid-19/ or (562)469-6500.

El Rancho USD

  • Schools closed for the rest of the 2019 - 2020 Academic Year, click here for full details.
  • Pickup meals Mon. - Fri. at North Park, Rivera Middle, and STEAM/Burke from 10am - 1pm.
  • Updates at https://www.erusd.org/ or (562)801-7300.

Little Lake City School District

  • Schools closed for the rest of the 2019 - 2020 Academic Year, click here for full details.
  • Supplemental materials for elementary, intermediate, high school and special education can be found at their online resources webpage, click here.
    • Student work can be found under Parent Resources in the link titled Alternative Learning Opportunities/Student Work: https://sites.google.com/llcsd.net/llcsd-distantlearning/home
  • Pickup meals on Mondays, Wednesdays, and Fridays from 11:00 a.m. – 12:00 p.m. On Mondays, students will receive their Monday and Tuesday meals, on Wednesdays they will receive their Wednesday and Thursday meals and on Friday they will receive their Friday meals.
  • Updates at https://www.llcsd.net/ or (562) 868-8241.

Montebello USD

  • Schools closed for the rest of the 2019 - 2020 Academic Year, click here for full details.
    • Supplemental materials for elementary, intermediate, high school and special education can be found at their online resources webpage, click here.
  • Free breakfast, lunch and supper from June 15 - June 30 and from July 1 - July 31 between 11 AM - 12 PM, Monday - Friday.
    • See participating schools for June 15 - June 30, click here.
    • See participating schools for July 11 - July 31, click here.
  • Updates: https://www.montebello.k12.ca.us/ or 323-887-7900

Norwalk-La Mirada USD

  • Schools closed for the rest of the 2019 - 2020 Academic Year, click here for full details.
    • Middle and High School students will continue to get instruction from teachers through Schoology and online curriculum. Elementary students will benefit from a combination of digital and hands on resources. For support and materials, click here.
  • Free breakfast and lunch between Monday - Thursday from 11 AM - 1 PM.
    • Click here to view all participating school sites. Presione aqui para mirar todas escuelas participando.
  • Updates at https://www.nlmusd.org/ or  (562)210-2000.

 

See Price Gouging?

Visit the California Attorney General’s website.

LA County Department of Consumer and Business Affairs

 

Social Distancing

California Department of Public Health’s guidelines for social distancing.

 

Taxes

California Department of Tax and Fee Administration

  • State Controller Betty Yee has authorized CA Franchise Tax Board to postpone until July 15 (previously June 15), the deadline to file and pay taxes owed for all* individuals and business entities for: 2019 tax returns, 2019 tax return paymenrs, 2020 first and second quarter estimate payments, 2020 LLC taxes and fees, and 2020 non-wage witholdings payments. More info here.
  • The IRS special tax relief extends the deadline to July 15, 2020, for payments due of up to $10 million for corporations and up to $1 million for individuals --- regardless of filing status --- and other unincorporated entities. The FTB special tax relief does not include these limitations

IRS 

  • New deadline to file taxes and to make payments without interest or penalties: July 15.

LA County Property Taxes

  • Deadline to pay property taxes has not changed, it remains as April 10. However, if you are having trouble fulfilling payment by the deadline, you may file for a payment plan or penalty cancellation - filing for these modifications starts April 11. more info here. FAQ

Employment Development Department

Business Personal Property Taxes deadline extension from May 7, 2020 to May 31 2020. More info here.

Trusted Sources for Information On COVID-19

 

Water:

  • California American Water is placing a moratorium on discontinuing service shut offs for nonpayment.  Will begin the restoration of service to previously shut-off customers. 
  • California Water Service suspended water shutoffs for, closed its customer service centers and eliminated all non-essential business air travel and conference participation. 
    • Learn about the Low-Income Rate Assistance Program, click here.
  • Golden State Water Company has suspended water shutoffs for nonpayment amid the COVID-19 outbreak.
  • Great Oaks Water Company: If a customer is unable to pay a bill from Great Oaks due to COVID-19, the customer should contact Great Oaks’ Customer Service for assistance, including deferred or alternative payment plans, to avoid a service disconnection for nonpayment.
  • San Gabriel Valley Water Company suspended water shutoffs for nonpayment amid the COVID-19 outbreak.  
  • Suburban Water is waiving bill payment late fees and is offering assistance programs to customers experiencing financial hardship.
  • Many municipal/city water providers are offering the same assistance, please call your city.

Calls regarding inquiries pertaining to water companies

 

Legal Services

  • Community Legal Aid SoCal continues to provide free civil legal services in the form of advice and counsel for low income residents of these cities through our Hotline at (800) 834-5001 or visit www.communitylegalsocal.org. Open to residents living in Artesia, Bellflower, Bell Gardens, Cerritos, Downey and Norwalk.

 

Domestic Violence

  • 24/7 Assistance available for victims of domestic violence, click here or call 1-800-799-7233 for information or help.
  • ADT Security Services mobile app - SoSecure - is available for free and sercese to provide a lifeline for people suffering domestic violence. ADT SoSecure is available for iOS and Android.

 

Car Payments

  • CarMax Auto Finance - Customers who have been negatively impacted by illness due to COVID-19 and need additional assistance with their account should contact CarMax’s customer service team at (800)925-3612. More info here.

  • Smaller used car dealerships should be contacted on a case by case basis to inquire about payment deferral due to financial hardship due to COVID 19.
  • Several automakers are currently offering payment deferrals for customers experiencing financial hardship. The following have some sort of program for people hit with financial hardship due to COVID 19 listed on the following link at Edmunds.com; Hyundai, Ford, Lincoln, Nissan, Infinity, Toyota, Lexus, General Motors (Chevrolet, Buick, GMC, Cadillac), BMW, Mini, Honda, and Acura. More info here.

Other Insurance

  • Insurers were asked to maintain insurance coverage and driver discounts to consumers with expired licenses.
  • 60-day grace period to pay insurance premiums including, life, health, auto, property, casualty, and other types of insurance
  • Auto Insurance

    • Department of Motor Vehicles asked law enforcement to exercise discretion for 60 days in their enforcement of driver license and vehicle registration expirations beginning March 16, 2020, in order to have at-risk populations, including seniors and those with underlying conditions, avoid required visits to DMV field offices.
    • This 60-day extension will not affect driver discounts, rates, or low-cost auto policy.
    • Driver’s license and vehicle registration expirations will be reevaluated at the end of the 60-day period
    • Stay updated on the latest DMV updates, click here.
  • Other insurance questions:

    • Business Interruption Insurance?

      • Normally, this insurance covers loss of business due to physical loss or direct damage to property given the business is covered for that specific cause of loss or peril.
      • Commissioner Lara is working with Governor Newsom’s Administration, federal authorities, and state insurance commissioners through the National Association of Insurance Commissioners (NAIC) on solutions to help businesses who are losing income due to government directives and business closures as a result of the COVID-19 pandemic.
    • Travel Insurance versus “Cancel for Any Reason” Coverage
      • Travel Insurance: Covers events such as death, illness, or injury for you or a traveling companion. However, these policies frequently exclude epidemics and pandemics.
      • “Cancel for Any Reason” coverage may be available on new policies to cover COVID-19. Normally, the benefit must be purchased at the time of booking the trip and other restrictions may apply.
    • Consumers and businesses hotline to help with urgent insurance issues/questions

      • Hotline number 1-800-927-4357 between 8am - 4pm
    • California Department of Insurance created a website and it is updated constantly with this, and other useful information:

      • http://www.insurance.ca.gov/01-consumers/140-catastrophes/Coronavirus.cfm

 

Frequently Asked Questions

  • Center for Disease Control and Prevention FAQ, click here.
     
  • Governor Newsom Covid-19 Website, click here.
  • CA Department of Public Health FAQ, click here.
    • En Espanol, aqui.
       
  • LA County Department of Public Health FAQ, click here.
  • Questions on services for health or shelter? Call or text 211 or visit www.211la.org 
     
  • Need healthcare coverage? Apply to Covered CA, you may be eligible for Medi-Cal, click here.
     
  • How can I help and volunteer?
    • Click here to see how you can help LA County.
    • Click here to see how you can help the State of California through California Volunteers
       
  • Employment Development Department (EDD)
    • Questions on Unemployment, Disability or Paid-Family Leave and how Covid-19 affect you? Click here
       
  • Department of Motor Vehicles (DMV)
    • As of May 28, the DMV has opened several office, click here to view list. Click here to see the latest DMV updates.